Privacy Policy
Effective Date: August 22, 2025
Last Updated: November 6, 2025
Company: Bang AutoGlass LLC
Bang AutoGlass LLC values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our business, whether through our website, by phone, by text message, or during mobile windshield replacement services. By choosing Bang AutoGlass LLC, you agree to the practices described in this policy.
Information We Collect
We collect only the information necessary to provide high-quality auto glass services, process payments, and communicate with you. This may include:
Contact details such as name, phone number, email address, and physical address
Vehicle information including make, model, year, and VIN when applicable
Insurance details only when provided voluntarily to assist with claim processing
Payment information when you complete transactions with us
Any communication you provide through email, phone, text message, or contact forms
We do not collect unnecessary personal data, nor do we use invasive tracking methods.
How We Use Your Information
The information we collect is used strictly for business-related purposes, including:
Scheduling and completing windshield repair and replacement services
Processing secure payments and invoicing
Coordinating with insurance providers at your request and with your explicit consent
Providing accurate estimates and quotes
Communicating appointment reminders, service updates, and follow-up support (including SMS text messages if you opt in)
Complying with legal obligations where required
Data Protection and Security
Bang AutoGlass LLC employs industry-standard security measures to protect your personal information. We use encrypted communication channels, secure servers, and strict access controls to prevent unauthorized access, disclosure, or misuse of your data. While no system can guarantee absolute security, we continuously update our practices to reduce risks.
No Selling or Sharing of Personal Data
Bang AutoGlass LLC will not sell your personal information to anyone. We do not share personal information with third parties without your explicit consent, except where required by law. Any information shared is strictly limited to what is necessary to complete your requested service (for example, coordinating with your insurance company at your request). We do not share personal information with outside organizations for their marketing purposes.
Use of Cookies and Tracking
Our website may use minimal cookies or analytics tools to improve user experience and understand website performance. These tools never collect sensitive personal data and are not used to track you across other websites. You may disable cookies in your browser settings at any time.
Insurance Claim Assistance
If you choose to use insurance for your windshield replacement, we may collect limited insurance-related information. This data is only used to assist with claim filing and coordination, and it is never shared beyond what is necessary to complete the claim process.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain accurate business records. Once data is no longer required, it will be securely deleted or anonymized.
Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect information from children. If we become aware that a child has provided personal information, we will promptly delete it.
Your Privacy Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also request that we limit how your data is used, and you may opt out of SMS communications as described below. To exercise these rights, please contact us using the information at the end of this policy.
Third-Party Links
Our website or communications may include links to third-party websites. Bang AutoGlass LLC is not responsible for the privacy practices of external sites. We encourage you to review their policies when visiting them.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates constitutes acceptance of the new terms.
Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.
Email: management@bangautoglass.com
Sharing of Personal Information:
Bang AutoGlass LLC will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Bang AutoGlass LLC at any time. To opt-out, you can reply "STOP" to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.